How are your courses different from other Spanish courses?
Our courses are held 100% online. Our Spanish courses are job focused giving you the specific tools you need to communicate and understand Spanish speakers at work. Most Spanish courses focus on grammar and the structure of the language. We focus on the vocabulary you need to use on a daily basis in your work environment. We use a unique audio/visual approach to teach you the new vocabulary. All you need is an internet connection and you can take lessons, play games, utilize our flash cards, do reviews, take quizzes and tests all though our unique online course. All the material is available to you for the entire 6 months.Does the course require any additional books or materials?
No. There are no additional books or materials required. We provide you with all the supplies you need. You can print out your lesson to study away from the computer.How long are your courses?
Unless otherwise specified, all courses run for six months. You will be granted access to all the lessons, reviews, tests and activities unlimited for the entire six months. You can take lessons as often as you need. Learning a language requires practice and repetition. We highly recommend you spend 2 hours a week in the lessons or playing games to practice your Spanish.What happens if I go on vacation/business trip during the course?
No problem! If you have Internet connections you are able to take lessons and do activities from anywhere in the world. If not, you can catch up later. You can take lessons when the time is convenient for you.Do I have to follow a pre-set path through the course?
No. You can jump around to any of the lessons, games, or tests. You can focus on the vocabulary that you need in your specific situation. The only exception is the final test. You must complete and pass (70% or higher) all the unit tests before you can take the final.Do I have to take lessons or tests on a specific schedule?
No. You are free to take test as often as you would like. Every test you take will be different since it is computer generated. You can print out your test results to study away from the computer.Can I re-take a test?
Yes. You can retake a test anytime. We only keep the highest score.Can I take the lessons anytime of the day?
Absolutely, our course is available 24/7Can I go back and take lessons again?
Yes. You can take a lesson as often as you need. You can jump around the lessons as much as you want. This program is 100% self-directed.Why do you give unlimited access?
Learning Spanish takes practice and repetition to become confident and comfortable using the new vocabulary. It's like a learning a sport the more you practice the better you get, if you do not practice you get rusty the same happens when learning Spanish. So it is important you visit our unique Audio/visual lessons as often as possible to be successful, that's why we give you unlimited access. We want you to succeed.What happens if I have a question?
You can email the teacher any time you have a question.Is there a prerequisite?
No. These courses are open to anyone.Can anybody take the course?
Absolutely, everyone is invited to learn job specific SpanishHow do I register to take a course?
To register for a course, click enroll and select the course you are interested in. Fill out your personal information and once registered you can start taking lesson right away.How do I get payment verification?
If your payment is by credit card, you will receive a receipt via email and can start taking lessons immediately. If payment is by check or money order, your account will be activated as soon as we receive your payment. You will receive an email informing you that your account is active.Can I re-take the course?
You are welcome to renew your membership. We offer you an amazing renewal rate. Many of our students like the opportunity of continuing their practice with the language.Can I drop a course?
Absolutely, we have a 30-days to drop the course and get a full refund.How do I take lessons?
It simple! Enter your member ID and password. Once logged in click on take a lesson. Choice the unit and click on it. You will see your lessons on the right side. Click on take a lesson. Have fun learning Spanish.How do I log out of the lessons?
On the top menu bar you will find a log out button. Click on it you will log out and all your information will be stored.How do I print the lessons?
Below each lesson there is a view/print link. Click on it and print it. Take it with you to study away from the computer.How do I access the unit test?
You are welcome to take the test at any time and as often as you would like. You can take it prior to taking the lesson to see your knowledge and once again after. We only keep your highest grade.How do I access the final exam?
Once you have completed all the unit tests you are allowed to take the final. You are welcome to re take it as often as you would like. Practice and repetition are the keys to success.What is my personal dashboard?
This is the area we keep all your personal records. It is located in the lesson page above the units and lessons. The dashboard displays your time spent interacting in the course, your test scores, your attendance, and other personal info. This area keeps you organized in the class.How do I obtain my certificate of completion?
Once you have completed all tests with a 70% or better and have fulfilled the time required, you can print out your own certificate. You will find a link "Print Certificate" on your personal dashboard. The certificate will display your grade and total time spent in the course.Why can't I print my certificate?
Have you completed all your test and time required? You can't print your certificate until you have completed all the tests. Make sure you have met your time requirement for the college.How do I evaluate the course?
We value your opinion and like to receive feedback. During the course you will have the opportunity to fill out a survey. You will find the survey located on your personal dashboard. You are welcome to send more than one survey. We want you to be happy with our courses and take your feedback seriously.I am having trouble with the lessons?
Close all your browser windows. Log in one more time and try it again. If you are still having trouble, please email us. In order for us to help you, we will need you to include as much information as you can. Please include the text of any error message you receive and what you were trying to do when you got the error.How do I change my password?
Go to your personal dashboard. Find your password and click on change.How do I change my email address?
Go to your personal dashboard. Find your email and click on change.I forgot my password?
You need to know your email address to retrieve your password. Click here to retrieve your password. You will receive your password by e-mail.I forgot my member ID?
You need to know your email address to retrieve your member ID. Click here to retrieve your member ID. You will receive your information by e-mail.Can I share my membership with someone else?
No. You are not allowed to share your account with someone else. The course is designed to only keep records for one student and by sharing your account your information will not be accurate.How is the time monitored when taking lessons?
Time is monitored automatically when you are taking lessons. Only the time while you interact with the lessons is monitored. Idle time (time without any interaction with the lessons) is not counted towards your active online time.I do not have sound when doing a lesson
Make sure your speakers are turned on and plugged in. Also check your volume setting in windows by clicking: Start > Programs > Accessories > Entertainment > Volume control. Make sure that "Mute" or "Mute all" is not selected and adjust the volume and balance controls to the levels you prefer.Another possibility is that you have antivirus or anti spyware that may be blocking some of the content. Try turning off your antivirus or anti-spyware and see if this helps. If this helps, try setting your antivirus or anti spyware up so that the content from www.SpanishOnPatrol.com is allowed on your computer.
