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TCOLE 34003: Spanish for 9-1-1 Dispatch
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Unit 1: Spanish foundations for 9-1-1 dispatch

Lesson 1: Basic alphabet

 

Lesson 2: Pronouns in action

 

Lesson 4: Forming questions

 

Lesson 5: Common short phrases I

 

Lesson 6: Common short phrases II

 

Unit Review

 

Unit Test

 

Unit 2: Dispatch protocols

Lesson 1: Initial call triage

 

Lesson 2: Caller id verification

 

Lesson 3: Determining incident location

 

Lesson 4: Incident detail collection

 

Unit Review

 

Unit Test

 

Unit 3: Emergency call handling

Lesson 1: Medical response

 

Lesson 2: Reporting flames

 

Lesson 3: Danger situations

 

Lesson 4: Noise and theft

 

Lesson 5: Fire emergencies

 

Lesson 6: Vehicle accidents

 

Unit Review

 

Unit Test

 

Unit 4: Dispatch communication essentials

Lesson 1: Language assistance

 

Lesson 2: Offering support

 

Lesson 3: Greetings and well-being

 

Lesson 4: Lost caller guidance

 

Unit Review

 

Unit Test

 

Unit 5: Gathering personal information

Lesson 1: Basic information gathering

 

Lesson 2: Personal background

 

Lesson 3: Detailed inquiries

 

Lesson 4: Physical descriptors

 

Lesson 5: Documentation and verification

 

Unit Review

 

Unit Test

 

Unit 8: Responding to emergencies

Lesson 1: Assessing injury

 

Lesson 2: Medical history inquiry

 

Lesson 3: Identifying pain I

 

Lesson 4: Identifying pain II

 

Lesson 6: Evaluating injuries

 

Unit Review

 

Unit Test

 

Unit 9: Collecting personal descriptions

Lesson 1: Apparel descriptors

 

Lesson 2: Detailed attire

 

Lesson 3: Person description

 

Lesson 4: Hair and complexion

 

Lesson 5: Marks and features

 

Unit Review

 

Unit Test

 

Unit 10: Color recognition and orientation

Lesson 1: Identifying colors

 

Lesson 2: Color variations

 

Lesson 3: Navigational terms

 

Unit Review

 

Unit Test

 

Unit 11: Understanding domestic situations

Lesson 1: Identifying relatives

 

Lesson 2: Family relations

 

Lesson 3: Household members

 

Lesson 4: Assessing injuries

 

Lesson 5: Scene assessment

 

Lesson 6: Victim statements

 

Unit Review

 

Unit Test

 

Unit 12: Describing and contrasting with antonyms

Lesson 1: Basic opposites

 

Lesson 2: Comparative analysis

 

Lesson 3: Presence and absence

 

Lesson 4: Extremes in situations

 

Lesson 5: Emotional states

 

Lesson 6: Chronological order

 

Unit Review

 

Unit Test

 

Unit 13: Assessing injuries

Lesson 1: Aching back, racing heart

 

Lesson 2: Symptoms speak louder

 

Lesson 3: Chest pains & critical signs

 

Unit Review

 

Unit Test

 

Unit 14: Essential anatomy reference for dispatch

Lesson 2: Arms & hands on deck

 

Lesson 3: Standing support

 

Lesson 4: Core components

 

Lesson 6: Skin and beyond

 

Unit Review

 

Unit Test

 

Unit 15: Emergency kin connections

Lesson 1: Identifying kin

 

Lesson 2: Clarifying connections

 

Lesson 3: Kin or next-of-kin?

 

Lesson 4: Mapping the family tree

 

Unit Review

 

Unit Test

 

Unit 16: Drug awareness for 9-1-1

Lesson 3: Drug use interrogation

 

Lesson 4: Identifying suppliers

 

Lesson 5: Recognizing paraphernalia

 

Lesson 6: Dealing with addiction

 

Unit Review

 

Unit Test

 

Unit 17: Comprehending a caller's pain

Lesson 1: Pinpointing pain

 

Lesson 2: Pain detailing

 

Lesson 3: Activity analysis

 

Lesson 4: Pain characterization

 

Lesson 5: Frequency and intensity?

 

Lesson 6: Relief assessment

 

Unit Review

 

Unit Test

 

Unit 18: Obstetric emergency call

Lesson 1: Expecting the unexpected

 

Lesson 2: Signs & symptoms: pregnancy alerts

 

Lesson 3: On-the-spot pregnancy confirmation

 

Lesson 4: Urgent care: pregnancy bleeding

 

Lesson 5: First-time expectant: preparing for delivery

 

Unit Review

 

Unit Test

 

Unit 19: Decoding criminal behavior

Lesson 1: Offender types

 

Lesson 2: Criminal actions

 

Lesson 3: Types of crimes

 

Lesson 4: Harassment and vandalism

 

Lesson 5: Threat management

 

Unit Review

 

Unit Test

 

Final Test

911/Dispatch Final

 

Code Enforcement: Compliance and enforcement

Lesson 1: Municipal code mastery

 

Lesson 2: Landscape legislation

 

Lesson 3: Residency regulations

 

Unit Review

 

Unit Test

 

Corrections: Inmate processing

Lesson 2: Inmate orientation

 

Lesson 3: Fingerprinting

 

Lesson 5: Property management

 

Lesson 6: Hygiene protocol

 

Unit Review

 

Unit Test

 

Corrections: Facility protocol

Lesson 1: Visitor guidelines

 

Lesson 2: Dress code for visitors

 

Lesson 3: Inmate movement instructions

 

Unit Review

 

Unit Test

 

Corrections: Correctional operations

Lesson 1: Facility structure

 

Lesson 3: Inmate discharge

 

Lesson 4: Handling juveniles

 

Unit Review

 

Unit Test

 

Park Rangers: Park conservation

Lesson 1: Wildlife monitoring

 

Lesson 2: Permit compliance

 

Lesson 3: Catch and release

 

Lesson 4: Seasonal regulations

 

Lesson 5: Gear inspection

 

Lesson 6: Campsite management

 

Unit Review

 

Unit Test

 

Park Rangers: Nature's echo

Lesson 2: Wilderness dwellers

 

Lesson 4: Winged wonders & weather changes

 

Lesson 5: Forecast adventures

 

Unit Review

 

Unit Test

 

Police: Strengthening community ties

Lesson 1: Greetings and basics

 

Lesson 2: Language bridge

 

Lesson 3: Addressing concerns

 

Lesson 4: Community engagement

 

Unit Review

 

Unit Test

 

Police: Tactical Spanish for field operations

Lesson 1: Command essentials

 

Lesson 2: Navigational commands

 

Lesson 3: Operational instructions

 

Lesson 4: Critical orders

 

Lesson 5: K-9 unit commands

 

Unit Review

 

Unit Test

 

Police: Legal foundations for law enforcement

Lesson 1: Courthouse vocabulary

 

Lesson 2: Arrest protocols

 

Lesson 3: Reporting procedures

 

Lesson 4: Crime analysis

 

Lesson 5: Interrogation essentials

 

Lesson 6: Evidence handling

 

Lesson 7: Crime scene management

 

Unit Review

 

Unit Test

 

Police: Traffic enforcement protocols

Lesson 1: Stop sign and signal violations

 

Lesson 2: Maneuvering and equipment infractions

 

Lesson 3: Documentation verification

 

Lesson 4: Safety compliance

 

Lesson 5: Driving authorization

 

Lesson 6: Citation process

 

Unit Review

 

Unit Test

 

Police: High-risk traffic stops

Lesson 1: Ticket resolution

 

Lesson 2: Initial compliance

 

Lesson 3: Vehicle exit procedures

 

Lesson 4: Trunk inspection protocol

 

Lesson 5: Handling vehicle malfunctions

 

Unit Review

 

Unit Test

 

Police: Traffic safety and compliance

Lesson 1: Child seat safety

 

Lesson 2: Handling hit and runs

 

Lesson 3: Transportation types

 

Lesson 5: Insurance compliance

 

Unit Review

 

Unit Test

 

Police: DUI detection and arrest

Lesson 1: Initial observations

 

Lesson 2: Driver interview

 

Lesson 3: Field sobriety tests

 

Lesson 4: Coordination exercises

 

Lesson 5: Breathalyzer procedure

 

Lesson 6: Arrest protocol

 

Unit Review

 

Unit Test

 

Fire/EMS: Rescue responses

Lesson 1: First responder introduction

 

Lesson 2: Scene management

 

Lesson 3: Initial greetings

 

Lesson 4: Clarification requests

 

Lesson 5: Waiting instructions

 

Unit Review

 

Unit Test

 

Fire/EMS: Emergency assessments

Lesson 1: Rapid assessment

 

Lesson 2: Breathing check

 

Lesson 3: Vital signs review

 

Lesson 4: Medication inventory

 

Lesson 5: Patient history

 

Unit Review

 

Unit Test

 

Fire/EMS: Collecting personal information

Lesson 1: Identifying the individual

 

Lesson 2: Calming the scene

 

Lesson 3: Personal details

 

Lesson 4: Health and safety inquiry

 

Lesson 5: Location verification

 

Unit Review

 

Unit Test

 

Fire/EMS: Emergency scenes unfold

Lesson 1: Roadside response

 

Lesson 2: Identifying the driver

 

Lesson 3: Treating thermal trauma

 

Lesson 4: Insect and animal encounters

 

Unit Review

 

Unit Test

 

Fire/EMS: Emergency transports 101

Lesson 1: Gear up for the ride

 

Lesson 2: Hospital bound: making the choice

 

Lesson 3: Immediate departure required

 

Lesson 4: Prep for departure: are you set?

 

Lesson 5: Vital checks on the go

 

Unit Review

 

Unit Test

 

Fire/EMS: Blaze control operations

Lesson 1: Hazard evaluation

 

Lesson 2: Perimeter control

 

Lesson 3: Safety barrier setup

 

Lesson 4: Eyewitness survey

 

Lesson 5: Home fire tactic plan

 

Lesson 6: Building intervention plan

 

Lesson 7: Civic area evac procedure

 

Unit Review

 

Unit Test

 

Miranda warning

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