Spanish for 911 Dispatch

Speaking and understanding Spanish is critical in an emergency

911 Dispatchers are faced daily with the difficult task of communicating with monolingual Spanish speakers over the phone. It is hard enough to communicate a crisis in English. SpanishOnPatrol understands this problem and has designed an exclusive Spanish course specific to 911 dispatch needs.

Training that saves lives

The Spanish for 911/Dispatch course focuses on understanding the nature of the call, collecting information about possible injuries, securing the correct street address, keeping the caller calm, and much more.

Don't know Spanish? Don't worry. No prior knowledge needed

Be prepared when a Spanish speaker calls 911

For 911 Dispatchers, the ability to understand callers and relay correct information to first responders in the field is often a matter of life or death. Of the approximately 45-million Hispanics living in the USA, it is estimated that 10% speak only Spanish. This is especially true for young children growing up in Spanish-speaking households and elderly residents in the Hispanic community. Often the first point of contact, 911 phone operators who understand emergency-specific, Spanish words and phrases can effectively dispatch help without delay or confusion.